The ThreadSync Platform
ThreadSync is the intelligence layer for your enterprise systems – connecting data from tools like Salesforce, SAP, NetSuite, email, and internal APIs into one reliable platform for operations and executive decision-making.
One Platform, Three Integrated Layers
ThreadSync doesn't replace your existing systems – it connects them. The platform is built from three layers that work together:
ThreadSync Core
Integration and intelligence substrate for your operational data.
Wallace
Observability and operations assistant for live systems and workflows.
Advisory Suite
Board Mode and Monte Carlo for data-backed executive decisions.
Explore the Platform Layers
ThreadSync Core – Integration & Intelligence Layer
ThreadSync Core connects to your critical systems – CRM, ERP, email, data warehouse, financial systems, and internal services – and turns raw events into clean, structured intelligence.
- Connect: Salesforce, SAP, NetSuite, Dynamics 365, ServiceNow, Workday, Snowflake, and custom APIs.
- Normalize: Unified models for customers, accounts, orders, tickets, transactions, and communications.
- Enrich: AI-assisted classification for priority, risk, owner, intent, and relationships.
- Trigger: Event-driven workflows and webhooks to tools like n8n, Zapier, or internal automation.
- Serve: A Postgres-backed substrate, accessible via secure APIs and analytics tools.
Wallace – Observability & Operational Insight
Wallace is the operational interface for ThreadSync, giving teams a real-time view of integration health, workflows, and SLAs.
- System Health: Status for integrations, queues, jobs, and pipelines in one place.
- Incident Insight: Quickly see which client, system, or workflow is affected when something degrades.
- Governance: Naming standards, configuration checks, and deployment guardrails.
- Reporting: Daily and weekly summaries for operations and leadership.
Wallace helps you move from something is wrong to we know what is wrong, where, and how to fix it – without sifting through disconnected dashboards and log files.
Advisory Suite – Board Mode & Monte Carlo
The Advisory Suite sits on top of the same trusted data substrate to support high-stakes decisions for finance, strategy, and executive teams.
- Board Mode: Structured views of major decisions from finance, operations, risk, and growth perspectives.
- Monte Carlo Engine: Scenario simulations that model thousands of what if? outcomes on revenue, margin, capacity, and risk.
- Risk & Sensitivity: Understand which assumptions drive outcomes and where your risk is concentrated.
- Alignment: Shared, data-backed views that keep executives aligned on trade-offs and priorities.
The Advisory Suite turns ThreadSync from an integration platform into a continuous decision partner for your leadership team.
From Data to Decision
- Connect your existing systems
- Understand with enrichment & classification
- Monitor with Wallace across integrations
- Decide using scenarios & simulations
- Act by triggering workflows in your tools
See How ThreadSync Fits Your Architecture
In 20 minutes, we can map your current systems, identify where ThreadSync connects, and outline a realistic path to value over the next 2–4 weeks.