Skip to content

The Architecture Behind Governed AI

Four Layers. One Governed Platform.

ThreadSync is four layers working together — connection, visibility, AI access, and execution — with enterprise controls at every boundary. From data integration through LLM routing to governed automation, every request is authenticated, policy-checked, and audit-trailed.

4
Platform Layers
43+
AI Models Available
5
LLM Providers
Architecture

One Platform, Four Integrated Layers

ThreadSync doesn't replace your existing systems — it governs how they connect, how you observe them, how AI is accessed, and how automation executes. Each layer enforces enterprise controls so your security team can say yes.

Platform Architecture

Two foundation layers. Two flagship products.

ThreadSync Core

Integration & Context

Connects your critical systems — CRM, ERP, email, data warehouse — and turns raw events into clean, structured context for the rest of the platform.

Wallace

Observability & Operations

Real-time monitoring of integrations, workflows, and SLAs. Knows what is wrong, where, and how to fix it — before you open a log file.

LLM Gateway

Governed AI Access

One governed path to every frontier model. 5 providers, 43+ models, auto-routing, org policies, rate limits, budgets, cost tracking, and PKCE browser sessions — no API keys in the browser.

Magic Runtime

Governed Execution

Contract-driven automation with capability-based security. Every action runs against a declared contract with process isolation, default-deny permissions, and immutable audit trails.

Explore the Platform Layers

ThreadSync Core connects to your critical systems — CRM, ERP, email, data warehouse, financial systems, and internal services — and turns raw events into clean, structured context that the rest of the platform can act on.

  • Connect: Salesforce, SAP, NetSuite, Dynamics 365, ServiceNow, Workday, Snowflake, and custom APIs via pre-built connectors.
  • Normalize: Unified models for customers, accounts, orders, tickets, transactions, and communications across all connected systems.
  • Enrich: AI-assisted classification for priority, risk, owner, intent, and entity relationships.
  • Trigger: Event-driven workflows and webhooks to n8n, Zapier, or internal automation pipelines.
  • Serve: A Postgres-backed data substrate, accessible via secure REST APIs and analytics tools.

Wallace is the operational interface for ThreadSync, giving teams a real-time view of integration health, workflows, and SLA compliance across the entire platform.

  • System Health: Unified status for integrations, queues, jobs, and pipelines in one dashboard.
  • SLA Monitoring: Track delivery windows, response times, and data freshness against contractual targets.
  • Incident Correlation: Quickly identify which client, system, or workflow is affected when something degrades — and how they relate.
  • Governance: Naming standards, configuration checks, and deployment guardrails enforced automatically.
  • Reporting: Daily and weekly summaries for operations and leadership with trend analysis.

Wallace moves you from "something is wrong" to "we know what is wrong, where, and how to fix it" — without sifting through disconnected dashboards and log files.

LLM Gateway is the single governed path between your applications and every frontier AI model. Instead of managing five provider contracts and scattered API keys, you get one endpoint with full enterprise controls.

  • 5 Providers, 43+ Models: Claude (Anthropic), GPT (OpenAI), Gemini (Google), Grok (xAI), and Sonar (Perplexity) — all accessible through one API.
  • Intelligent Auto-Routing: Route requests to the best model based on task type, latency requirements, cost targets, or availability — with automatic fallback.
  • Org Policies & Rate Limits: Per-organization and per-user policies control which models are allowed, request frequency, and token budgets.
  • Budget Controls & Cost Tracking: Set spending limits per user, team, or organization. Every request tracks input tokens, output tokens, and cost in real time.
  • PKCE Browser Sessions: Signed proof-of-possession code exchange for frontend applications. No API keys in the browser — ever.
  • Idempotent Requests: Client-supplied idempotency keys ensure safe retries without duplicate execution or double billing.
  • Conversation Memory: Server-side conversation context with per-session history, enabling stateful AI interactions across page loads.
  • SHA-256 Audit Trail: Every AI request and response is logged with hash-chained, tamper-evident audit records.

LLM Gateway lets your teams use frontier AI immediately while your security and finance teams maintain full visibility and control.

Magic Runtime is the governed execution layer that turns AI outputs and platform insights into automated, auditable action — with built-in LLM Gateway integration for AI-powered workflows.

  • Contract-Driven Execution: Every automation runs against a declared contract — inputs, outputs, permissions, and resource limits are enforced at runtime.
  • Capability-Based Security: Process isolation via cgroups and seccomp, with default-deny permissions and network egress allowlists.
  • Sandbox Isolation: Each execution runs in a sandboxed environment with resource constraints, preventing lateral movement and data leakage.
  • LLM Gateway Integration: Automations can call any frontier model through LLM Gateway with the same org policies, budgets, and audit controls.
  • Immutable Audit Trails: SHA-256 hash-chained logs provide tamper-evident evidence chains for every execution, input, output, and AI request.
  • Enterprise Controls: SSO/RBAC, policy engine, retention management, and admin console for production governance.

Magic Runtime turns ThreadSync from an integration platform into a governed execution and AI operations platform your security team can approve.

How Data Flows

From connection to audit — every step governed.

Connect

ThreadSync Core ingests data from your existing systems

Observe

Wallace monitors health, SLAs, and incidents in real time

Enrich

LLM Gateway routes AI requests to the best model with policy controls

Execute

Magic Runtime runs governed automations against declared contracts

Audit

Every step hash-chained into tamper-evident audit trails

Cross-Cutting Controls

Enterprise controls that span every layer of the platform.

SSO & RBAC SAML / OIDC identity with role-based access at every layer
Encryption AES-256 at rest, TLS 1.3 in transit, key rotation
Policy Engine Org policies for model access, budgets, rate limits, and data handling
Audit Trails SHA-256 hash-chained logs across integrations, AI, and execution
Cost Controls Per-user, per-team, and per-org budgets with real-time tracking
Retention Configurable data retention with automated purge and compliance export

Enterprise trust, built in

Security-forward controls, auditability, and transparent operations at every layer.

SOC 2 aligned controls AES-256 at rest TLS 1.3 in transit SAML / OIDC SSO RBAC + MFA Hash-chained audit logs Subprocessors listed
View full Trust Center

Explore the ThreadSync Platform

See how LLM Gateway, Magic Runtime, Wallace, and Core work together for your architecture.

SOC 2 Aligned
Enterprise Security
Dedicated Support
Definitions: "Model" refers to an LLM available through the LLM Gateway catalog. "Provider" refers to an AI model provider (Anthropic, OpenAI, Google, xAI, Perplexity). "Contract" refers to a declared execution specification in Magic Runtime. Counts vary by deployment; demo metrics are illustrative.