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Pricing

Pricing Built Around What You Need

Product-Line Pricing

Start with one product. Expand as your needs grow. Every plan includes enterprise-grade security and audit trails.

LLM Gateway

Governed AI access for your entire organization. Route, monitor, and control every LLM request across providers.

Starter

For teams evaluating governed AI access

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Custom pricing for your needs

  • Rate limits and request throttling
  • Basic cost tracking and usage reports
  • 2 AI providers (e.g., OpenAI, Anthropic)
  • API key management
  • Audit logging
  • Email support (24hr response)
  • Auto-routing
  • PKCE browser sessions
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Most Popular

Professional

Full multi-provider governed AI access

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Custom pricing for your needs

  • 5 AI providers, 43+ models
  • Intelligent auto-routing
  • Budget controls and spend caps
  • PKCE browser sessions
  • Conversation memory
  • Advanced cost analytics
  • Priority support (4hr response)
  • Team management
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Enterprise

Full governance at scale

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Tailored to your organization

  • Custom rate limits and routing rules
  • Dedicated support team (1hr response)
  • SLA with uptime guarantees
  • SSO / SAML integration
  • Custom organization policies
  • Priority model routing
  • SCIM provisioning
  • Dedicated infrastructure option
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SOC 2 Aligned
TLS 1.3 + AES-256
Audit Logging
RBAC + MFA
Up to 99.99% SLA
24/7 Support Available

Frequently Asked Questions

Absolutely. Each product line is available independently. Most organizations start with LLM Gateway to govern AI access across their teams, then expand to Magic Runtime or the full platform as their needs grow. There are no bundling requirements.
Yes. The core Magic Runtime is released under the Apache 2.0 license. You can self-host it, modify it, and contribute to it. The Professional and Enterprise tiers add managed deployment, enterprise admin tooling, compliance packages, and dedicated support on top of the open-source core.
The Enterprise Platform bundle includes every ThreadSync product under a single contract: LLM Gateway for governed AI access, Magic Runtime for governed execution, Wallace for infrastructure monitoring and automation, and ThreadSync Core for enterprise data integration. It also includes a dedicated architecture review, custom SLA, and a dedicated Customer Success Manager.
LLM Gateway pricing covers the governance, routing, monitoring, and management layer. AI provider costs (tokens from OpenAI, Anthropic, etc.) are separate and billed directly by those providers or passed through transparently. Our budget controls and cost tracking help you manage and optimize those provider costs across your organization.
Yes. We work with companies at every stage. If you're a startup or growth-stage company, contact our sales team to discuss flexible pricing options tailored to your scale and trajectory. We also offer proof-of-concept periods for qualified organizations.

Ready to Get Started?

Talk to our solutions engineering team to find the right configuration for your organization.

Talk to Solutions Engineering Request Architecture Review