Privacy Policy

1. Introduction

ThreadSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SMS notification services.

2. Information We Collect

When you opt in to our SMS notification service, we collect:

• Your mobile phone number
• Your name (if provided)
• Your communication preferences
• Message delivery and interaction data

3. How We Use Your Information

We use your information to:

• Send you SMS notifications about your support tickets and service updates
• Respond to your inquiries and support requests
• Improve our services and user experience
• Comply with legal obligations

4. SMS Notifications

By opting in to our SMS service:

• You will receive messages about your support tickets and service updates
• Message frequency varies based on your activity and preferences
• Message and data rates may apply
• You can opt-out at any time by replying STOP to any message
• For help, reply HELP to any message

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our SMS services
• Legal authorities when required by law

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of SMS notifications at any time

8. Contact Us

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.