The Operations Brain

Stop Fighting Fires.
Start Preventing Them.

Wallace sees what's coming before it breaks. Unified monitoring, intelligent automation, and real-time decision support — so your team spends less time reacting and more time building.

SOC 2 Aligned
SSO / RBAC
Audit Logs
Up to 99.99% SLA
Wallace Operations Console
Live
99.99%
Uptime
342ms
Avg Latency
3
Active Alerts
Auto-scaled web tier to handle traffic spike 2m ago
Deployed hotfix to payment service 8m ago
Memory threshold warning on db-replica-03 14m ago
Resolved: Certificate renewal completed 22m ago
99.99%
Platform Uptime SLA
200+
Pre-built Connectors
<500ms
Alert Latency
24/7
Automated Monitoring
Why Teams Choose Wallace

Most Operations Tools Show You What Happened

Wallace tells you what to do next.

Reduce alert noise
Improve MTTR
Improve SLA compliance
Without Wallace
Alerts from 6 different tools, no single source of truth
Engineers wake up to incidents they could have prevented
Runbooks in wikis nobody reads
Hours spent on root cause analysis across silos
With Wallace
Unified dashboard across infrastructure, apps, and business metrics
Predictive alerts catch failures before they impact users
AI-driven runbooks that learn and execute automatically
Cross-system correlation pinpoints root cause in seconds
Core Capabilities

Everything You Need at Scale

Infrastructure Monitoring

Real-time health and predictive failure detection across your entire stack.

  • Cloud, on-prem, and hybrid health tracking
  • ML-powered anomaly detection and alerts
  • Custom dashboards for every stakeholder

Intelligent Automation

AI-driven runbooks that learn from your team's decisions and act automatically.

  • Self-healing workflows before escalation
  • Scheduled task orchestration across systems
  • Human-in-the-loop for sensitive actions

Business Intelligence

Executive dashboards with real-time KPIs, forecasting, and trend analysis.

  • Custom report generation and delivery
  • Capacity and cost forecasting
  • Cross-system root cause correlation

Alert Management

Intelligent routing, deduplication, and escalation that cuts noise dramatically.

  • Severity-based routing and on-call integration
  • Alert correlation to reduce noise
  • Post-incident timeline reconstruction
Enterprise Grade

Built for Enterprise

The infrastructure behind Wallace meets the demands of enterprise operations.

Security First

  • End-to-end encryption (TLS 1.3)
  • SOC 2 Type II aligned controls
  • Role-based access control (RBAC)
  • Audit logs with 1-year retention

High Availability

  • Multi-region deployment
  • Up to 99.99% uptime SLA
  • Automatic failover
  • Zero-downtime updates

Performance

  • Sub-500ms alert latency
  • Real-time event streaming
  • Horizontal scaling
  • Time-series optimized storage
Security note: ThreadSync is designed to align with common control frameworks (e.g., SOC 2) and supports customer security reviews. Formal attestations or reports may be available upon request where applicable (NDA if required).
Integration Ecosystem

Connect Wallace to Your Existing Stack

200+ pre-built connectors, or build your own with our API.

Salesforce
Slack
Microsoft 365
AWS
Google Cloud
PostgreSQL
Jira
GitHub
View All Connectors
Definitions: "Connector" refers to an integration adapter in the ThreadSync catalog. "Integration" refers to a configured connection in a customer environment. Counts vary by deployment; demo metrics are illustrative.
How It Works

From First Connection to Full Automation

Days, not months.

1
Connect Your Systems
Use pre-built connectors or our API to connect your infrastructure, applications, and business tools.
Connected sources + baseline dashboards
Day 1
2
Configure Your Rules
Define alerts, automation triggers, and escalation policies that match your team's workflows.
Rules + alerts mapped to teams
Day 2–3
3
Let Wallace Learn
Wallace observes patterns, suggests optimizations, and automates routine decisions over time.
Recommended automations + approvals
Ongoing
Platform Journey

Start with Wallace. Expand When Ready.

Wallace is the front door to the ThreadSync platform. Start here, then unlock the full stack as your needs grow.

Start Here

Wallace Standalone

Unified monitoring, intelligent alerts, and operational dashboards. Start seeing results in days.

Start Here
Foundation

+ ThreadSync Core

Add full system integration. Unify data from Salesforce, SAP, and 200+ sources into Wallace's intelligence layer.

See Platform
Differentiator

+ Magic Runtime

Turn recommendations into safe actions. Contract-bound execution with default-deny security and full audit trails.

Explore Magic

See Wallace in Your Environment

Schedule a technical demo. We'll show you how Wallace integrates with your specific stack and workflows.

  • 30-minute guided walkthrough
  • Your data, your environment
  • Integration roadmap included
  • No credit card required