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What is Wallace?
Wallace is ThreadSync's dedicated monitoring and automation component. It watches your critical business systems, sends intelligent alerts before issues impact operations, and automates routine workflows so your team can focus on high-value work.
Industry Solutions
Retail & E-Commerce
Keep your online store running smoothly with Wallace's comprehensive monitoring suite.
Key Capabilities:
- Real-time inventory tracking and alerts
- Website performance monitoring during peak sales
- Automated scaling triggers for traffic spikes
- Cart abandonment tracking
- Payment gateway monitoring
99.9%
Uptime Target
~50%
Faster Issue Detection*
24/7
Monitoring Coverage
*Based on internal benchmarks comparing automated monitoring vs manual checks
Healthcare & Medical
Ensure critical systems stay operational with compliance-focused monitoring.
Key Capabilities:
- Medical system availability tracking
- Compliance status dashboards
- Appointment system monitoring
- Automated alerting for critical thresholds
- Audit trail logging
HIPAA
Compliance Ready
Reduced
Manual Oversight
24/7
Monitoring Coverage
Financial Services
Protect your financial operations with enterprise-grade monitoring and alerting.
Key Capabilities:
- Transaction monitoring and alerting
- Compliance automation support (SOX, PCI-DSS)
- API rate limiting visibility
- Market data feed monitoring
- Automated incident escalation
<100ms
Alert Latency Target
SOC2
Type II Ready
Real-time
Dashboards
SaaS & Technology
Scale your platform confidently with intelligent infrastructure monitoring.
Key Capabilities:
- API performance monitoring
- Multi-tenant resource visibility
- Deployment pipeline monitoring
- Customer usage analytics
- SLA compliance tracking
Faster
Deployment Visibility
Reduced
Infrastructure Blind Spots
99.9%
SLA Tracking
Pricing
Wallace is available as a standalone product or as part of the full ThreadSync platform.
Starter
$299
per month
- Up to 10 services monitored
- Basic monitoring & alerts
- SMS & Email notifications
- 5 user accounts
- 30-day data retention
- Email support
Get Started
Professional
$899
per month
- Up to 50 services monitored
- Advanced monitoring & automation
- All notification channels
- Unlimited users
- 1-year data retention
- Priority support
- Custom integrations
- SLA reporting
Get Started
Enterprise
Custom
contact for pricing
- Unlimited services
- Full platform capabilities
- Custom notification workflows
- Unlimited users
- Unlimited data retention
- 24/7 dedicated support
- On-premise deployment option
- Custom SLA
- Professional services
Contact Sales
Frequently Asked Questions
How quickly can I get started?
Most businesses are up and running within 24-48 hours. Our onboarding team will help you configure monitoring for your critical systems and set up your first automation workflows.
Do I need technical expertise to use Wallace?
Wallace is designed to be accessible. While technical users can access advanced features, business users can configure monitoring and alerts through our guided setup interface.
How does Wallace relate to ThreadSync?
Wallace is the monitoring and automation component of the ThreadSync platform. You can use Wallace standalone or as part of the full ThreadSync suite which includes integration orchestration and advisory tools.
Can Wallace integrate with my existing tools?
Yes. Wallace has pre-built integrations with many popular business tools and platforms, and provides an API for custom integrations. See our API documentation for details.
Is my data secure?
Wallace uses industry-standard encryption for data in transit and at rest. We're building toward SOC2 Type II certification and support compliance requirements for GDPR and HIPAA.